At bj999, protecting the personal information of our Pakistani players is a core responsibility. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored and used, and what rights you have over your information at all times.
This Privacy Policy ("Policy") describes how bj999 ("bj999", "we", "us", "our") collects, processes, stores, and protects the personal information of individuals ("Player", "User", "you") who register an account on, visit, or interact with the bj999 platform accessible at bj999.blog and all associated pages, features, and services.
bj999 is committed to handling your personal data with transparency, respect, and in compliance with applicable data protection standards. We recognise that privacy matters deeply — particularly for our Pakistani player base, where trust and discretion in handling financial and identity information is paramount. This Policy sets out exactly how we honour that commitment.
This Policy applies to all data bj999 processes in connection with the provision of its online gaming, sports betting, live casino, slots, lottery, and MT Live services. It covers data collected through account registration, deposits and withdrawals, gameplay activity, customer support interactions, and your use of the bj999 website.
For the purposes of applicable data protection law, bj999 is the data controller responsible for the personal data collected through the bj999 platform. As the data controller, bj999 determines the purposes for which and the means by which your personal data is processed.
bj999 operates under international gaming regulatory oversight. The platform is operated by the bj999 group of companies. Where bj999 engages third-party service providers to process data on its behalf — such as payment processors, KYC verification providers, or game software suppliers — those parties act as data processors under bj999's instructions and are bound by data processing agreements that impose obligations equivalent to those described in this Policy.
Questions or requests relating to this Privacy Policy and bj999's handling of your personal data should be directed to the Data Protection contact detailed in Section 17 of this Policy.
bj999 collects personal data across several categories depending on how you interact with the platform. The following table outlines the main categories of data bj999 may hold about you:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, CNIC number, date of birth, nationality | Account registration, KYC verification, age verification |
| Contact Data | Mobile number (Pakistani), email address, city of residence | Account communication, verification OTPs, support |
| Financial Data | JazzCash/EasyPaisa mobile number, bank account details, card numbers (last 4 digits), transaction history | Payment processing, AML compliance, withdrawal verification |
| KYC Documents | CNIC photographs (front and back), proof of payment method | Identity and age verification, regulatory compliance |
| Gameplay Data | Game history, bet amounts, win/loss records, session durations, responsible gaming settings | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited on bj999, features used, click patterns, referral source | Platform improvement, personalised experience |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support quality, dispute evidence, training |
bj999 does not intentionally collect special category data (such as health data, racial or ethnic origin, or political opinions) as a routine part of account registration or operation. However, where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion or support request — for example, disclosing a gambling addiction — such information will be treated with the highest level of care and used solely for the purpose of providing appropriate responsible gaming assistance.
bj999 collects personal data through the following primary channels:
bj999 processes your personal data for the following specific purposes:
bj999 processes your personal data only where a valid legal basis exists. The principal legal bases on which bj999 relies are as follows:
bj999 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. bj999 shares personal data only in the following limited circumstances:
bj999 engages carefully selected third-party service providers who process data strictly on bj999's behalf and under bj999's instructions. These include payment processing partners (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard), KYC and identity verification services, game content providers, cloud hosting and infrastructure providers, customer support technology providers, and fraud and risk management systems. All such providers are contractually bound to process your data securely, only for the specified purpose, and in line with applicable data protection standards.
bj999 may disclose your personal data to gaming regulatory authorities, financial intelligence units, law enforcement agencies, or courts where bj999 is legally required or permitted to do so. Such disclosures include fulfilling AML reporting obligations and responding to lawful regulatory inquiries. bj999 will disclose only the minimum data necessary to satisfy such requests.
In the event of a merger, acquisition, or sale of all or part of the bj999 business, your personal data may be transferred to the acquiring entity as part of the transaction. bj999 will notify affected players before their data is transferred under such circumstances and ensure the receiving party is bound by equivalent data protection obligations.
bj999 operates as an international platform and may process or store personal data on servers or through service providers located outside Pakistan. Where your data is transferred internationally, bj999 ensures that appropriate safeguards are in place to protect your information to a standard equivalent to that described in this Policy.
Safeguards employed by bj999 for international data transfers include contractual obligations imposed on receiving parties, technical security controls ensuring encrypted transmission and storage, and selection of service providers located in or operating under jurisdictions with recognised data protection frameworks.
By registering a bj999 account, you acknowledge that your personal data may be processed internationally as described in this section, subject to the protections described herein.
bj999 retains your personal data only for as long as is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law or regulation.
| Data Type | Retention Period | Rationale |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Regulatory compliance, AML obligations |
| KYC documents (CNIC copies) | Duration of account + 5 years post-closure | Identity verification record, regulatory audit |
| Financial transaction records | Duration of account + 7 years post-closure | AML reporting, tax compliance, dispute resolution |
| Gameplay and betting history | Duration of account + 3 years post-closure | Responsible gaming monitoring, dispute resolution |
| Customer support communications | 3 years from date of interaction | Quality assurance, dispute evidence |
| Technical and access logs | 12 months rolling | Security monitoring, fraud investigation |
| Marketing consent records | Until consent withdrawn + 2 years | Demonstrating lawful basis for communications |
Following the expiry of the applicable retention period, bj999 will securely delete or anonymise your personal data such that it can no longer be associated with you. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregated analytics purposes.
bj999 applies robust technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security controls in place at bj999 include:
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, bj999 will notify affected players without undue delay and implement its incident response procedures to contain and remediate the breach. bj999 maintains a formal data breach response plan reviewed and tested on a regular basis.
The bj999 website uses cookies and similar tracking technologies to operate the platform effectively, enhance the player experience, and analyse website usage. A cookie is a small text file placed on your device by the bj999 website.
You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will affect your ability to use the bj999 platform — you may not be able to log in or maintain a game session if essential session cookies are blocked. Instructions for managing cookies in your specific browser are available in your browser's help documentation.
The bj999 platform is strictly intended for adults aged 21 years and above. bj999 does not knowingly collect personal data from individuals under the age of 21. If bj999 discovers or has reason to believe that a registered account belongs to a person under 21 years of age, the account will be immediately suspended, all personal data associated with the underage account will be securely deleted in accordance with bj999's data retention and deletion procedures, and the matter will be referred to the bj999 compliance team.
If you are a parent or guardian and believe that your child has registered a bj999 account, please contact bj999 support immediately at [email protected]. bj999 will act promptly to investigate and close any account found to belong to a minor.
bj999 respects your rights in relation to your personal data. The following rights are available to you as a bj999 player:
To exercise any of the above rights, please contact the bj999 Data Protection team at [email protected] with the subject line "Data Rights Request". bj999 may request identity verification before processing your request to protect against unauthorised access to another player's data.
bj999 may send you marketing communications — including bonus offers, promotional updates, new game announcements, and PSL cricket betting specials — where you have provided explicit consent to receive such communications during account registration or through your account notification preferences.
bj999 sends marketing communications via the following channels: email to your registered email address, and SMS to your registered Pakistani mobile number. bj999 does not send unsolicited WhatsApp or social media messages to players.
You may opt out of marketing communications from bj999 at any time through any of the following methods: clicking the unsubscribe link included at the bottom of every bj999 marketing email; updating your notification preferences from the bj999 account settings panel; or contacting bj999 support at [email protected] with the subject line "Unsubscribe Request".
Opting out of marketing communications does not affect transactional communications — bj999 will continue to send you account-related notifications such as deposit confirmations, withdrawal updates, security alerts, and responsible gaming notifications regardless of your marketing preference settings, as these are necessary for the operation of your account.
The bj999 platform may contain links to third-party websites or resources — for example, links to payment provider information pages or responsible gaming support organisations. bj999 is not responsible for the privacy practices or content of those third-party sites.
When you click a link that takes you away from the bj999 platform, you are subject to the privacy policy of the destination site, not this Policy. bj999 recommends reviewing the privacy policy of any third-party site you visit before providing personal information to that site.
bj999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or bj999's data processing practices. When material changes are made, bj999 will notify registered players via email and/or a prominent notice on the bj999 platform at least 14 days before the updated Policy takes effect.
The "Effective Date" at the top of this Policy will always reflect the date of the most recent update. Your continued use of the bj999 platform after the effective date of a revised Policy constitutes acceptance of the revised terms. If you do not accept the updated Policy, you should cease using bj999 and may request account closure in accordance with the bj999 Terms & Conditions.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how bj999 handles your personal information, please contact the bj999 Data Protection team through the following channels:
bj999 commits to acknowledging all privacy-related inquiries within 48 hours and providing a substantive response within 30 days. For urgent data security matters — such as suspected unauthorised account access — contact bj999 immediately via live chat for the fastest response.
bj999 employs multiple layers of technical and organisational security to ensure Pakistani players' personal and financial data remains confidential, secure, and handled with respect.
All data transmitted between your device and bj999 is encrypted using industry-standard SSL/TLS protocols. Your personal and financial information is never transmitted in plain text.
CNIC-based identity verification ensures only eligible adult players can withdraw funds. This protects minors and verifies account ownership before processing any payment.
Sensitive personal data stored on bj999's systems is encrypted at rest using AES-256 encryption. Your CNIC images and financial records are stored in secure, access-controlled environments.
Optional SMS-based 2FA adds an extra security layer to your bj999 account. Enable 2FA to require a verification code sent to your Pakistani mobile at each login from a new device.
bj999 never sells, rents, or trades your personal data to third-party marketers or advertisers. Your information is used solely for operating your account and complying with regulatory obligations.
Questions about your data rights or how bj999 handles your information? Contact our Data Protection team anytime via live chat or email at [email protected].
bj999 is committed to protecting the privacy of Pakistani players. Now that you understand how we handle your information, explore our platform with confidence knowing your data is secure.
21+Questions about data rights? Email [email protected] with "Privacy Inquiry" in the subject line.